Copper blog

Featured image: How to respond to Google reviews: A step-by-step guide

Sales - 7 min READ

How to respond to Google reviews: A step-by-step guide

Responding to Google Reviews has never been easier. Learn how to respond effectively to both positive and negative Google reviews with our guide.

Featured image: How to use behavioral segmentation in the customer journey

Marketing - 5 min READ

How to use behavioral segmentation in the customer journey

Learn how behavioral segmentation improves customer experience and loyalty.

Featured image: Sales territory mapping: How to create an effective territory plan

Sales - 8 min READ

Sales territory mapping: How to create an effective territory plan

Discover this step-by-step guide to learn the essentials of sales territory mapping and create an effective, balanced territory plan for your team.

Featured image: Creating content for the post-purchase stages of the customer journey

Client success - 9 min READ

Creating content for the post-purchase stages of the customer journey

Learn how to create content for the post-purchase stages of the customer journey including expansion, retention, and adoption.

Featured image: What’s new at Copper? Our mid-year product update for 2024

Copper news - 6 min READ

What’s new at Copper? Our mid-year product update for 2024

We’ve been busy! Take a look at what the Copper product team has introduced in the first half of 2024, and what’s to come for the rest of the year.

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Featured image: 5 Ways to use Pipeline email automations that save your team time

8 min READ

5 Ways to use Pipeline email automations that save your team time

Save hours with smarter email follow-ups that scale with you and help you never miss a beat

Featured image: 5 Forms you need on your website to capture more leads

8 min READ

5 Forms you need on your website to capture more leads

Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.

Featured image: How to use your CRM for project task management: 5 use cases

4 min READ

How to use your CRM for project task management: 5 use cases

Simplify your workflow: Discover 5 ways small businesses use CRM project task management to track tasks, clients, and projects efficiently.

Featured image: You’re not ‘too small’ for a CRM

6 min READ

You’re not ‘too small’ for a CRM

Struggling to stay organized? A CRM might be your best next move.

Featured image: Consulting use case: Veterans Valor

Client success - 4 min READ

Consulting use case: Veterans Valor

This consultancy has grown its client base exponentially using three Copper features: pipelines, the Copper feed and tasks for collaboration.

Featured image: 15 memorable customer appreciation ideas

Sales - 7 min READ

15 memorable customer appreciation ideas

Surprise them with an upgrade, shine the spotlight on them, or throw a party. Let’s dive into 15 unique ways to say thanks to your customers. Read more ideas!

Featured image: 7 Business card alternatives prospects won't throw away

Sales - 7 min READ

7 Business card alternatives prospects won't throw away

Prospects are handed dozens of business cards at every event. To stand out from the competition and get a callback, you need to stand out. Here’s how.

Featured image: What is consultative selling & how has It evolved

Sales - 7 min READ

What is consultative selling & how has It evolved

Mastering consultative selling requires you to focus on the needs of your clients. See how a CRM enhances the consultative selling approach.

Featured image: An easy way to track your critical workflows

Productivity - 6 min READ

An easy way to track your critical workflows

Building the right pipeline structure in your client relationship system, for sales or non-sales workflows, can help you better manage key processes. Here's how.

Featured image: CRM sales and marketing: The right approach to smarter selling

Sales - 6 min READ

CRM sales and marketing: The right approach to smarter selling

Discover how to sell smarter by aligning your CRM sales and marketing initiatives.

Featured image: Agency use case: LifeNow Video

Productivity - 5 min READ

Agency use case: LifeNow Video

How this video production agency uses Copper to manage shoots nationwide

Featured image: Copper look-back: Our top content from 2023

Client success - 5 min READ

Copper look-back: Our top content from 2023

What we've been talking about this year, including our most popular resources and events from 2023.

Featured image: Big things coming in 2024: What’s on the Copper roadmap

Client success - 7 min READ

Big things coming in 2024: What’s on the Copper roadmap

Get a recap of our webinar sharing Copper’s new vision and 2024 product roadmap as we keep enhancing our product to meet customer needs.

Featured image: Steve Holm returns to Copper, and his vision is clear

Copper news - 4 min READ

Steve Holm returns to Copper, and his vision is clear

An interview with Copper CRM’s CEO, Steve Holm, who shares his history with launching Copper and his new vision for the company.

Featured image: Say bye to Wyndy and
hi to Copper

Copper news - 3 min READ

Say bye to Wyndy and
hi to Copper

Our Wyndy learnings + Copper = a comprehensive platform for service-based peeps

Featured image: Consulting use case: Silicon Foundry

Productivity - 8 min READ

Consulting use case: Silicon Foundry

See how consulting firm Silicon Foundry gets the most value from Copper CRM with their top four favorite Copper features.

Featured image: Best accounting and finance tools of 2024

Productivity - 4 min READ

Best accounting and finance tools of 2024

Discover the best accounting and finance tools of 2024 to streamline your small business finances and stay organized.

Featured image: Our favorite video conferencing tools of 2024

Productivity - 4 min READ

Our favorite video conferencing tools of 2024

These tools give you the power to spontaneously host a virtual meeting or schedule one for the future with just a few clicks.

Featured image: The art of speaking on the fly: 6 strategies for impromptu speech

Sales - 5 min READ

The art of speaking on the fly: 6 strategies for impromptu speech

Speaking confidently for a planned speech is one thing, but how do you prepare for impromptu speech? Six strategies to try.