Copper blog
Client success - 9 min READ
How to build long-lasting client-agency relationships
From setting up a customer feedback loop to prioritizing personalization, here's tips for agency relationship management that can successfully retain clients and win business that stays.
Marketing - 4 min READ
Email open tracking and why Gmail is cracking down
How email open tracking works and the recent changes that have made it less effective.
Productivity - 8 min READ
The ultimate guide to sending canned responses in Gmail
Want to save time? One of the best ways to do that is to use canned responses. But it's not just about making a bunch of templates. See why.
Productivity
ApiX-Drive helps Copper users integrate with third-party tools
Streamline workflows with Copper CRM integrations easily.
Marketing - 7 min READ
A field guide to customer journey mapping
Customer journey mapping is a game-changing addition to any company in boosting sales and creating awesome customer relationships. Here’s how to do it.
Get the latest from our blog every month
Browse the blog
Want to go deeper? Click on a category below for more from Copper.
Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
5 ways to use CRM and project task management for small businesses
Learn how CRM task management tools work, why you need them and 5 creative ways to use these tools in your own business. Read more!
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Productivity - 5 min READ
Copper & monday.com: Relationships vs. Process
What to consider before choosing your next CRM
Copper news - 4 min READ
Choosing between Streak vs. Copper CRM
Everything you need to know to decide between Copper vs. Streak CRM for a Google Workspace CRM.
Productivity - 7 min READ
How to hyperlink in Gmail messages and signatures
To use the keyboard shortcut, highlight the anchor text, hit Ctrl+K if you’re on a PC or Cmd+K if you’re on a Mac. Check more Gmail shortcuts!
Sales - 7 min READ
How to respond to Google reviews: a step-by-step guide
Master how to respond to Google reviews effectively, both positive and negative, using our comprehensive guide. Enhance your reputation and customer relationships.
Marketing - 5 min READ
How to use behavioral segmentation in the customer journey
Learn how behavioral segmentation improves customer experience and loyalty.
Sales - 8 min READ
How to create a sales territory plan: A step-by-step guide
Follow this simple step-by-step guide to learn about the ins and outs of SWOT analysis and create a balanced sales territory plan for your team.
Client success - 9 min READ
Creating content for the post-purchase stages of the customer journey
Learn how to create content for the post-purchase stages of the customer journey including expansion, retention, and adoption.
Copper news - 6 min READ
What’s new at Copper? Our mid-year product update for 2024
We’ve been busy! Take a look at what the Copper product team has introduced in the first half of 2024, and what’s to come for the rest of the year.
Marketing - 9 min READ
11 video types to drive growth with video marketing for business
Creating marketing videos for your business doesn’t need to be overwhelming. Here’s how to get started.
Sales - 8 min READ
How to say "thanks" to a client or customer for their business
Learn how to thank customers effectively with our guide. Discover strategies for sending personalized thank you notes and emails that strengthen your business relationships.
7 min READ
7 tips to use Google Meet for business
Google Meet is a smart video conferencing software for remote businesses. See its features and 7 ways to use Google Meet for business.
Productivity - 4 min READ
Efficient project management with Pipelines
Experiencing project chaos? Learn how Pipelines can help you track and manage every step of your process.
Sales - 6 min READ
How sales tracking software helps optimize your sales process
Learn what sales tracking really means, how it benefits your entire team, and how it helps continuously improve the sales process.
Client success - 4 min READ
Consulting use case: Veterans Valor
This consultancy has grown its client base exponentially using three Copper features: pipelines, the Copper feed and tasks for collaboration.
Sales - 7 min READ
15 memorable customer appreciation ideas
Surprise them with an upgrade, shine the spotlight on them, or throw a party. Let’s dive into 15 unique ways to say thanks to your customers. Read more ideas!