Copper blog
Sales - 8 min READ
How to deal with an angry customer in 5 steps
Learn how to successfully manage angry customers with a 5-step process from Copper’s Director of Customer Success.
Productivity - 10 min READ
How to use Google Docs effectively: 25 Google Docs hacks & tricks
Learn how to use Google Docs more effectively with our 25 time-saving hacks and tricks that will elevate your writing performance.
Sales - 8 min READ
How to respond to negative Yelp reviews: dos & don’ts
How do you respond to negative Yelp reviews? There's a right way—and wrong way—to do it. Learn about the must-dos and what to avoid when writing a reply.
Productivity - 10 min READ
20 Google Drive tricks and tips: How to work smarter in Drive
Make your life easier with these 20 underused Google Drive tricks, including tips for content creation, collaboration, file management, and more.
Sales - 8 min READ
How to Manage Your Sales Funnel at Every Stage
Learn about the stages of a sales funnel, how to manage them & the actions needed to take at each one to win deals—from Copper’s very own Director of Sales.
Get the latest from our blog every month
Browse the blog
Want to go deeper? Click on a category below for more from Copper.
Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
How to use your CRM for project task management: 5 use cases
Simplify your workflow: Discover 5 ways small businesses use CRM project task management to track tasks, clients, and projects efficiently.
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Copper news - 7 min READ
How an NYC Agency Beats the Competition with Automation
Learn how an NYC agency uses Copper CRM to automate 1000+ tasks per week, get more time for creative work & help its clients win 20mil users + subscribers.
Sales - 8 min READ
How to Take Better Sales Notes
Taking better sales notes is a hugely underrated way to improve your sales. Here are some tips for taking better notes + how to use a CRM to automate the process.
Sales - 9 min READ
How to find your unique selling proposition in 7 steps
Find your brand's unique selling proposition (USP) in seven simple steps including examples of memorable brand USPs and pitfalls to avoid.
Sales - 6 min READ
17 Sales Experts & Leaders Who Are Changing the Game
These experts and leaders are changing the world of sales. Follow their lead to stay on top of trends, tactics, and big ideas.
Sales - 11 min READ
An in-depth guide to sales forecasting
Learn how to forecast sales accurately, including gathering the right data, how to set ambitious yet realistic goals, and more.
Sales - 9 min READ
How to create a winning sales deck
Learn how to create a killer sales deck from start to finish that you can use to up your prospecting, with 10 sales deck examples.
Sales - 8 min READ
What's Transactional Selling? Here's How to Do It
One-off, transactional purchases won’t help your business thrive. Boost your relationships—and sales—with these 3 consultative selling approaches.
Sales - 11 min READ
A Comprehensive Guide to Sales Enablement
Learn about sales enablement in detail with this step-by-step guide, including how to create content, use email templates, and more.
Sales - 9 min READ
Sales account planning: a step-by-step guide
Understand what sales account planning is, why it’s important & how to do it well with this step-by-step guide (from gathering data to executing your plan).
Sales - 10 min READ
10 KPIs All Sales Reps Should Track and Why
Learn which key performance indicators (KPIs) you and your sales reps should be tracking and why—Copper’s very own Regional Sales Manager breaks them down.
Sales - 11 min READ
How to Put Together a Killer Sales Campaign
Learn how to create a powerful sales campaign from the ground up. Plus, tips for managers to empower their teams to execute campaigns like pros.
Copper news - 4 min READ
Copper + DocuSign: Send and save signed docs right from your CRM
Meet the Copper CRM + DocuSign integration that's designed to help you track contracts and get e-signatures faster.
Sales - 9 min READ
Follow-up Sales Script Ideas That Help You Close the Deal
Learn about two key types of follow-up scripts that salespeople can use to move prospects closer to closing the deal.
Sales - 10 min READ
6 SaaS sales metrics you should be tracking
Which SaaS sales metrics should you gauge? Learn about the key measures of ROI, from customer lifetime value to customer acquisition cost.
Sales - 9 min READ
5 Outbound Sales Scripts You Can Adjust on the Fly
Outbound sales scripts are a key part of any sales strategy. Here are 5 scripts that will help you navigate your next round of cold calls easily.