Copper blog
Sales - 6 min READ
A masterclass in setting realistic sales objectives
Learn all about sales objectives—what they are, the difference between objectives and metrics, how to set realistic ones for your team, and more.
Copper news - 7 min READ
You Asked, We Listened...
Learn about the latest CRM product updates in Copper, including customizable dropdown menus, custom dashboard, and more.
Sales
Types of sales pitches every salesperson should know
Learn about the types of sales pitches that you should have up your sleeve, ready at any time.
Copper news - 3 min READ
Copper's in the Top 3% on the Inc. 5000!
Learn about Copper, the CRM designed for and recommended by Google. It’s just been listed to the Inc. 5000, making it one of the fastest-growing companies in the U.S.
Client success - 11 min READ
How to launch the small business loyalty program of your customers' dreams
Learn about how to set up a small business loyalty program that keeps your customers happy and a few budget-friendly ideas that any small business can do.
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Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
How to use CRM for project task management: 5 use cases
Simplify your workflow: Discover 5 ways small businesses use CRM project task management to track tasks, clients, and projects efficiently.
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Marketing - 9 min READ
5 Small Business Marketing Ideas That Won’t Break the Bank
Learn 5 small business marketing ideas that are budget-conscious and straightforward, from optimizing your website to building a network of relationships.
Client success - 9 min READ
An In-depth guide to SaaS customer retention
For SaaS companies, customer retention is crucial. Learn 9 strategies to prolong subscriptions from Copper's Director of Strategic Customer Success
Sales - 10 min READ
How to build customer loyalty: 5 strategies we use
Learn about different customer loyalty strategies & the tools you need to get customers to stick around longe—from Copper's Director of Customer Success.
Productivity - 7 min READ
How to schedule a meeting effectively
Learning how to schedule meetings effectively can be done, if you build a strong process. Follow 7 steps to set up productive meetings with your team.
Copper news - 5 min READ
Gartner Works Its Magic—We’re on the Quadrant!
Copper CRM is positioned for the first year on Gartner's Magic Quadrant for Sales Force Automation. Learn more about this Gmail-integrated CRM.
Sales - 9 min READ
Need to build client relationships? Here's how.
Learn how to build & maintain valuable client relationships that promote long-term growth.
Sales - 8 min READ
How to deal with an angry customer in 5 steps
Learn how to successfully manage angry customers with a 5-step process from Copper’s Director of Customer Success.
Productivity - 10 min READ
How to use Google Docs effectively: 25 Google Docs hacks & tricks
Learn how to use Google Docs more effectively with our 25 time-saving hacks and tricks that will elevate your writing performance.
Sales - 8 min READ
How to respond to negative Yelp reviews: dos & don’ts
How do you respond to negative Yelp reviews? There's a right way—and wrong way—to do it. Learn about the must-dos and what to avoid when writing a reply.
Productivity - 10 min READ
20 Google Drive tricks and tips: How to work smarter in Drive
Make your life easier with these 20 underused Google Drive tricks, including tips for content creation, collaboration, file management, and more.
Sales - 8 min READ
How to Manage Your Sales Funnel at Every Stage
Learn about the stages of a sales funnel, how to manage them & the actions needed to take at each one to win deals—from Copper’s very own Director of Sales.
Sales - 9 min READ
How to get more—and better—customer reviews
Customer reviews can make or break your business. Here's how to get more (and better) customer reviews on third-party sites like Yelp and Google.
Sales - 9 min READ
No, Leads and Opportunities Are Not the Same Thing
Learn about the difference between leads and opportunities (no, they’re not interchangeable) from Copper’s Director of Marketing Operations.
Sales
Google Next: Networking tips for before, during, and after
Do you do a lot of networking at conferences? Here are some networking tips for Google Next that you can apply to any tech conference.
Sales - 9 min READ
3 selling styles you need to master (+ 2 to retire)
Learn how to master the selling styles every rep should be proficient at, and the selling styles that are outdated and won't help you close deals.