Copper blog
Client success - 10 min READ
How to use customer empathy to get repeat business
Enterprise companies are able to earn big sales by attracting prospects. Master 10 sales prospecting strategies, and use them for your organization.
Client success - 7 min READ
How to Keep Customers Coming Back
Learn about 5 useful, tangible tips for bringing customers back and keeping them satisfied– without fluffy advice like “offer a discount.”
![Featured image: How To Get Past the Gatekeeper [7 Tips]](/_next/image?url=https%3A%2F%2Fd2ydtwisqcxv72.cloudfront.net%2F191126_how-to-get-past-the-gatekeeper.jpg&w=2040&q=75)
Sales - 8 min READ
How To Get Past the Gatekeeper [7 Tips]
Need to get past the gatekeeper of a business? You’ll need to prove that you’re valuable to their team, pleasant to work with, and worthy of their time. Here's how.
Sales - 8 min READ
5 sales role play exercises: Close more deals in 2020
Want to close more sales and make more money? These 5 sales roleplay exercises will help take your business to the next level.
Client success - 10 min READ
How to create a knowledge base: the ultimate guide
To provide the kind of support your customers crave, you might need to build a knowledge base. Here’s how to create a knowledge base in 8 simple steps.
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Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
5 ways to use CRM and project task management for small businesses
Learn how CRM task management tools work, why you need them and 5 creative ways to use these tools in your own business. Read more!
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Marketing - 10 min READ
How to create a small business marketing plan
Learn how to create a small business marketing plan that gets you an online presence through social media, your own website, emails, and more.
Copper news - 6 min READ
New Features You've Been Waiting For
Check out the latest updates in Copper CRM, including everything from email nudges, to attachments, to new ways of relating companies and records to each other.
![Featured image: How to Deal with Difficult Customers [6 Steps]](/_next/image?url=https%3A%2F%2Fd2ydtwisqcxv72.cloudfront.net%2F191018_Blog_DifficultCustomers_Header.jpg&w=2040&q=75)
Client success - 8 min READ
How to Deal with Difficult Customers [6 Steps]
Want to deal with difficult customers successfully? Learn about what to say and what not to say in these 6 steps to success.
Sales - 9 min READ
Learn how to set an appointment in 3 easy steps
Learn how to set an appointment like the pros: learn about 3 simple steps you can use to increase your success rate on calls and in emails.
Marketing - 9 min READ
An education in branding for small businesses
Small organizations stand out from the competition, with unique business branding. Read branding lessons from the CEO at Butchershop, Trevor Hubbard.
Productivity - 8 min READ
How to resend an email in Gmail with attachments
Learn how to use Gmail Shortcuts to resend emails in Gmails. Make resending your best emails with attachments easier with these tips. Learn how, here.
Productivity - 9 min READ
How to send HTML emails in Gmail
Learn how to send HTML emails in Gmail using different methods such as Chrome extensions, a CRM, and even copying-and-pasting.
Marketing - 10 min READ
Methods for how to get clients for your business
Discover strategies to get clients and fuel your business growth. This post shares 16 effective methods to attract and retain clients.
Client success - 10 min READ
How to use customer feedback to grow your business
Customers want to be heard. Learn how to collect feedback from them and how to use it to improve your business and create loyal customers.
Productivity - 7 min READ
How to Organize Business Cards: 4 Useful Decluttering Tips
Tired of losing important contact information? Learn how to organize business cards in four simple steps.
Productivity - 8 min READ
How to send emails to undisclosed recipients in Gmail
If you want to mass-message a group without revealing their email addresses, this tutorial will teach you how to send mass emails to undisclosed recipients in Gmail.
Sales
10 Sales Trends for 2019
These are 10 sales trends brands need to be aware of to adapt to changes in consumer behavior.
Copper news
CRM for Fundraising? Here's How Adrenaline Does It
Adrenaline Fundraising helps 13,000 high school sports teams per year. See how it uses Copper CRM to grow the business and close more deals.
Copper news - 3 min READ
We're a 2019 Overall SaaS Award Winner!
Learn about Copper, the CRM designed for small-to-medium-sized businesses using G Suite, and winner of APPEALIE’s 2019 Overall SaaS award.
Sales - 9 min READ
How to choose the right sales bonus structure
Since money is a big factor for your team, your company should offer a bonus structure for employees. Study how to choose the right sales bonus structure.